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Apr 5, 2019

Sprinklr is a provider of social media and marketing management software used by more than 50% of the Fortune 50 and 9 out of 10 of Forbes’ ranking of the World’s Most Valuable Brands for 2018.

Companies like MGM use Location Insights to help them understand social data on customer experiences at each of their hotels and restaurants, while Microsoft and P&G brands (Olay, Pantene, Secret, Bran, Crest) uses Product Insights to make sense of social data related to specific product features.

Intrigued by Sprinklr's new AI capabilities, product and location insights, I stopped by Sprinklr's booth #919 at the Adobe Summit and met with Sprinklr CMO Grad Conn to find out more about how they are leveraging technology.