Sep 11, 2021
Josh Feast, MIT alumnus and CEO and co-founder of AI company, Cogito joins me on the Tech Talks Daily podcast to share his story and how the human-AI relationship will define the future of work. We explore how we can extend ourselves with AI, teach AI to understand us better and create human-AI interactions that work in the moment.
I learn more about how Cogito provides aware human technology to help professionals elevate their performance. Cogito’s contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience.
The technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises – improving sales results, delivering world-class service and enhancing the quality of care.
Backed by Goldman Sachs, Romulus Capital, and Salesforce Ventures. We also discuss how they produce innovative technology that drives customer success and helps people live more productive lives.