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Mar 24, 2025

How do you turn AI investment into measurable outcomes, not just inflated expectations? In this episode, I’m joined by Dennis Woodside, CEO of Freshworks, to unpack how mid-sized businesses can move fast with AI, show results quickly, and stay competitive without enterprise-level complexity or pricing.

Dennis shares...


Mar 23, 2025

Why do so many businesses struggle to turn insight into impact?
At the X4 Summit in Salt Lake City, I sat down with Adam Hagerman, UX Research Director at Indeed, for a refreshingly candid conversation about how his team has helped reshape the company’s approach to research, collaboration, and decision-making.

In a...


Mar 22, 2025

How do we build high-performing teams in a world where colleagues might never meet face to face? 

At the X4 Summit in Salt Lake City, I caught up with two standout voices from Atlassian—Molly Sands, Head of the Teamwork Lab, and Emma Crockett, Head of People Insights. Together, they bring a rich mix of behavioral...


Mar 21, 2025

What does it take to keep a 40-year-old brand rooted in nostalgia relevant in a rapidly evolving, tech-driven world?

In this special episode recorded live from the X4 Summit in Salt Lake City, I sit down with Maggie Stafford, Vice President of People Insights at Hagerty, to explore how a company best known for classic...


Mar 20, 2025

Can AI truly revolutionize customer experience, or is it just another overhyped tech trend? While most organizations recognize AI’s potential, many are still struggling to scale AI beyond pilot projects. So, what’s holding them back?

In this episode, recorded live at the X4 Summit in Salt Lake City, I sit down with...