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Mar 31, 2026

How are businesses supposed to grow when technology is moving faster than regulation, customer expectations keep shifting, and AI is changing the rules in real time?

In this episode, I sat down with Derya Matras, Vice President of EMEA at Meta, to talk about what growth really looks like for businesses operating in...


Mar 30, 2026

What happens when AI ambition starts moving faster than the infrastructure built to support it?

In this episode, I spoke with Lee Caswell, SVP of Product and Solutions at Nutanix, about the latest Enterprise Cloud Index and what it tells us about where enterprise IT really is right now. There is no shortage of AI...


Mar 29, 2026

How far can we trust research that is generated without asking a single human being?

In this episode, I sat down with Jordan Harper from Qualtrics to unpack one of the most talked-about developments at the Qualtrics X4 Summit, synthetic research. It is a topic that sparks curiosity, excitement, and a fair amount of...


Mar 28, 2026

What does customer experience really mean when every company claims to put the customer first?

In this episode, I sat down with Jeannie Walters, founder of Experience Investigators, to unpack why so many organizations talk about customer experience yet struggle to turn it into something that drives real business...


Mar 28, 2026

What does a great patient experience really look like when people are at their most vulnerable?

In this episode, I sat down with Stanford Health Care’s SVP and Chief Patient Experience and Operational Performance Officer, Alpa Vyas, to explore how one of the world’s leading healthcare organizations is rethinking the...