Aug 8, 2020
Mario Ciabarra, CEO of Quantum Metric (SaaS platform that
delivers behavioral and predictive analytics for major global
brands like Neiman Marcus, Lenovo, Lululemon, etc.), returns to the
Tech Talks Daily Podcast.
As a teenager, Mario worked in retail, identifying which customers
needed help choosing products. Growing up through the digital era,
he questioned how companies could do this digitally with both scale
and speed – providing the best customer experiences to increase
brand loyalty, drive higher revenue, more digital channel adoption,
and reduce costs.
Fast forward to 2015, Mario founded Quantum Metric, a platform for
Continuous Product Design (CPD), which is a fundamentally new
approach to this idea, helping organizations deliver digital
products that have a greater impact, both quickly and reliably.
Under Mario’s leadership, Quantum Metric has seen rapid adoption
from Fortune 500 eCommerce, travel, entertainment, and financial
services companies. Securing a $25M Series A capital raise in 2018,
Quantum Metric’s customer base, team, and revenues have more than
tripled in 2018 and 2019.
Mario discusses how CPD is empowering a new generation of
cross-functional teams, where Product, Marketing, VoC, Ops, and
Engineering work together to discover, analyze, and align on what
next project will make the most substantial impact to their
business in real-time. He also shares tips for startup founders on
overcoming the biggest challenges in getting companies to adopt and
embrace your tech,
We also explore how the trend of CPD is increasingly empowering a
new generation of cross-functional teams, where Product, Marketing,
VoC, Ops, and Engineering work together to discover, analyze, and
align on what next project will make the largest impact to their
business in real-time.